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Contact

Ridgeline of New Zealand

Email: sales@ridgelineclothing.co.uk

If your email is regarding an order please supply your Order Reference Number in message box below, this should start with an '#RL'. 

Please allow up to 24 hours for our customer representatives to respond.

Here are answers to some of the most common questions:

  • How do I track my parcel?
    Once your order has been dispatched, you will receive a shipping confirmation email with a tracking link. You can use this link at any time to check the status of your delivery. Alternatively, click here and type in your tracking number to track your order: DPD (UK) - Follow My Parcel
  • How do I make a return?
    To arrange a return, please visit our Returns page: https://ridgelineclothing.co.uk/policies/refund-policy where you’ll find step-by-step instructions and our returns policy.

Returns and refunds may take 5–7 working days to be processed once they reach our warehouse. We sincerely apologise for any inconvenience this may cause during our busy peak season, and we appreciate your patience and understanding.