PERFORMANCE BUILT TOUGH

Competition Terms & Conditions

Highland Outdoors “Win a Trip to New Zealand with Ridgeline Clothing” Terms and Conditions

 

Introduction

General Competition and Prize Draw Terms and Conditions

  1. Eligibility
  2. Entry
  3. Prize - Return tickets for 2 to New Zealand
  4. Prize - 7 days Campervan Hire
  5. Prize - £1,000 worth of Ridgeline Clothing
  6. Prize General Terms
  7. Winner Selection
  8. Winner Contact (including time sensitive/critical prizes)
  9. Liability
  10. Privacy
  11. General
  12. Contact Details and Further Information

 

Introduction

The following terms and conditions apply to the “Win a Trip to New Zealand with Ridgeline Clothing” referred to as “the competition” promoted by the Highland Outdoors Limited in any media including without limitation in television programmes, online and/or on mobile.

These general terms and conditions apply in addition to any specific terms and conditions which may be mentioned in any promotion of or messages about that competition, prize draw, vote or poll on any platform (“interaction information”). Specific terms and conditions for each competition, prize draw, vote or poll can be found here. Together these general terms and conditions and the interaction information shall be referred to as the “interaction terms and conditions”. To the extent that there is any inconsistency between these general terms and conditions and any interaction information, the interaction information will prevail.

The interaction terms and conditions may be amended at any time without prior notice. Any changes will be posted on the highlandoutdoors.co.uk or ridgelineclothing.co.uk website. It is your responsibility to ensure you review the current interaction terms and conditions before entering any competition, prize draw, vote or poll.

By taking part in the competition, prize draw, vote or poll (as applicable), you accept and agree to the interaction terms and conditions. If you do not agree with any of the interaction terms and conditions then you should not take part in the competition, prize draw, vote or poll (as applicable).

We recommend that you print and store or save a copy of these terms and conditions for future reference during the competition, prize draw, vote or poll.

 

General Competition and Prize Draw Terms & Conditions

The following general terms and conditions apply to all competitions and prize draws.

 

Eligibility                                                         

Entrants must meet the eligibility requirements as specified in the interaction terms and conditions.

Entrants must be residents of the United Kingdom, Isle of Man or Channel Islands and must be aged 18 years or over at the time of entry, unless specified otherwise.

Unless otherwise specified in the interaction information, entrants must enter by completing an online registration form from either the highlandoutdoors.co.uk or ridgelineclothing.co.uk website

Employees and members of their immediate families (including any live-in partner) of the Highland Outdoors Limited and/or those associated with the operation or promotion of the competition or prize draw, including without limitation the provider of the prize or the producer of the programme, are ineligible to enter. Any such entries are invalid.

The Promoter reserves the right in its sole discretion to ask for evidence to verify the age, identity and/or eligibility of an entrant at any time and to use any channels and methods available to carry out checks of any details provided. The Promoter may withhold delivery of a prize until it has received such evidence from the winner and failure to provide such evidence in a timely manner may result in forfeiture of the prize.

 

  1. Entry

2.1 The opening date of the competition is 28th May 2016 and closing date 30th September. Any entries received before the competition or prize draw opens or after the closing date and time will not be counted.

2.2 For competition entry, entrants must answer the question or complete the task specified and submit the information as indicated in the interaction information. This is detailed on either highlandoutdoors.co.uk or ridgelineclothing.co.uk websites

2.3 Entrants may be required to provide their full name, full contact telephone number (including area code if providing a landline number) or other method of contact (if applicable), email address and/or any other information as specified at the time of entering the promotion. This information cannot be amended once an entrant has entered the promotion.

2.4 Web entry: Web entrants are required to follow the instructions on the website as indicated in the interaction information. Internet service providers’ fees may apply when accessing the internet.

2.5 Entries must not be sent in through agents, third parties or on behalf of another person unless otherwise specified in the interaction information. Such entries are void. Bulk entries are void and cannot be accepted.

2.6 Only one entry per registered is permitted. Any entries submitted more than once with the same email address will be deemed to be void.

2.7 In the event of any fault, mistake, misunderstanding or dispute concerning the correctness or acceptability of any answers given by entrants, or the operation of any part of the competition or prize draw service, networks or systems, the decision of the Promoter shall be final.

 

 

  1. Prize - Return tickets for 2 to New Zealand

3.1. There will be two (2) roundtrip tickets in economy class from London Heathrow or Gatwick, UK to Auckland, New Zealand

3.2. Tickets available for the winner + one (1) companion traveller, flying on the same flights on all sectors.

3.3. Travel period: 1st November 2016 – 30th November 2016 for 7 days inclusive

3.4. The ticket(s) has no cash value and is non-endorsable, non-re-routable & valid on specified Airline only.

3.5. The ticket(s) request must be made a minimum of 28 days prior to departure but no more than 90 days before departure.  All travel must be complete by 30th November 2016. No extensions will be permitted

3.6. The reservations are subject to seating availability. 

3.7. The ticket(s) is valid on specified Airline only

3.8. The ticket(s) does not qualify for Frequent Flyer mileage

3.9. Liability with regards to visa, passport and health requirements rest solely with the prize winner.

3.10. Whilst every effort will be made to confirm all bookings as soon as the booking is made – this may not always be

3.11. This prize winner ticket must be used and all travel complete by 30th November 2016

3.12. Once trip is confirmed changes to the reservation/PNR are not allowed.

3.13. Traveller plus companion must travel on the same dates and on the same itinerary – roundtrip.

3.14. Prize, or any unused portion of the prize, is not transferable or exchangeable and cannot be taken as cash.

3.15. Unless otherwise specified, all elements relating to prize including travel and/or accommodation must be taken up during one period, and not on non-consecutive dates.

3.16. The prize provider and/or their agents cannot guarantee that seats will be adjacent to each other.

3.17. Travel insurance is not included within the prize and is the responsibility of the winner to arrange their own international travel insurance

3.18 Winners are advised to consult their healthcare professional regarding recommended immunizations and/or health checks prior to any traveling and to check for travel warnings and any perceived hazards with appropriate authorities.

3.19 Highland Outdoors highly recommends Travel Insurance is purchased prior to departure if traveling and travel insurance is not included within the prize

 

  1. Prize - 7 days Campervan Hire

4.1. 7 days and 6 nights Campervan Hire will be provided for travel dates as per flight dates set out in section 3

4.2. Campervan hire will be available for the winner + one (1) companion

4.3. Travel period: 1st November 2016 – 30th November 2016 for 7 days inclusive

4.4. The Campervan Hire has no cash value and is non-endorsable, non-re-routable & valid on specified Hire Company only.

4.5. The confirmation request must be made a minimum of 28 days prior to departure but no more than 90 days before departure.  All travel must be complete by 30th November 2016. No extensions will be permitted

4.6. The hire agreements are subject to availability. 

4.7. The hire agreement is valid on specified hire company only

4.8. The winner or companion must hold a full UK Driver’s License.

4.9. Liability with regards to visa, passport and health requirements rest solely with the prize winner.

4.10. Whilst every effort will be made to confirm all bookings as soon as the booking is made – this may not always be possible

4.11. This prize winner ticket must be used and all travel complete by 30th November 2016

4.12. Once trip is confirmed changes to the reservation/PNR are not allowed.

4.13. Traveller plus companion must travel on the same dates and on the same itinerary – roundtrip.

4.14. Prize, or any unused portion of the prize, is not transferable or exchangeable and cannot be taken as cash.

4.15. Unless otherwise specified, all elements relating to prize including travel and/or accommodation must be taken up during one period, and not on non-consecutive dates.

4.16. The winner or companion must not be subject to any claims or restrictions which may prevent them from being able to complete a hire agreement with the nominated Car Hire Company.

4.17 Persons under the age of 25 may be subject to additional premium charge for insurance which is the sole responsibility of the prize winner

4.18 Prize includes Full Campervan Hire including Standard Insurance only

4.19 Any extra costs incurred including Fuel, Insurance Premium, Tolls, Taxes, Food, Drink or other expenses are not included within the prize and is the responsibility of the prize winner.

4.20. Insurance excess is not included within the prize and in the event of any insurance claim, any costs associated with excess or other charges incurred are the responsibility of the prize winner.

 

 

  1. Prize - £1,000 worth of Ridgeline Clothing

5.1. A total Suggested Retail value of £1,000.00 including VAT of Clothing will be given to the prize winner

5.2. The range of clothing provided will be determined by Highland Outdoors Limited including style and sizing

5.3. Prize, or any unused portion of the prize, is not transferable or exchangeable and cannot be taken as cash.

 

  1. Prize General Terms

6.1. Where the prize includes a cheque, voucher or giftcard, such prize will be made payable in pounds sterling in the name of the winning entrant only and such cheque, voucher, or giftcard cannot be made payable to any third party. No other form of payment than that indicated in the interaction information will be provided to the winner.

6.2 The winner (and where applicable, their companion(s)) is (are) required to comply with all instructions and requirements as may be specified by Highland Outdoors Limited or any authorised third party to receive and/or take up the prize, including but not limited to providing responses within specified time frames, adhering to the itinerary, completing any required forms and delivering any required documentation. The Promoter will not be liable to the winner or any other persons where they fail to comply with such instructions and such failure may result in forfeiture of the prize.

6.3. The winner (and where applicable, their companion(s)) may be required to provide their signature as proof of their agreement to relevant waivers, releases and/or consents when taking up the prize. Failure to sign any relevant documentation may result in forfeiture of the prize.

6.4. The Promoter, prize provider, the issuer of the vouchers or giftcards and their agents reserve the right to refuse to accept vouchers and/or giftcards which are deemed to have been tampered with, defaced, duplicated, damaged or which otherwise are suspected to be affected by fraud or which have been lost or stolen following delivery.

6.5. The prize excludes all other costs and arrangements not expressly included in the prize (as stated in the interaction information). Additional charges and expenses incurred for goods, services, attractions, facilities, upgrades, activities and events not expressly included in the prize are payable solely by the winner (and where applicable their companion(s)). The Promoter will not be held liable where such charges and/or expenses are incurred, and no refund or reimbursement will be made. The Promoter will accept no responsibility where the winner is unable to pay in full any such charges and/or expenses.

6.6. For delivery of the prize, you may be required to be available at a specified time and place.

6.7. No cash equivalent (where applicable) or alternative prize will be given at the request of the winner and the prize is non-transferable and non-exchangeable.

6.8. The Promoter may refuse to provide a prize, or seek its recovery, in the event of non-entitlement under the interaction terms and conditions or an entrant's breach of the interaction terms and conditions, fraud or dishonesty, including but not limited to the use of technology which enables an entrant to evade applicable charges when entering the promotion.

6.9. The Promoter, prize provider and their agents will not be liable where a prize has been lost or stolen following delivery and such prize will not be replaced.

 

 

  1. Winner Selection

7.1. The Winner will be selected based on correctly answering the question within the competition.

7.2 Incorrect answers are not valid and are do not qualify for prize

7.2 The draw for the winner will take place within one week of the closing date and time for all entries. The winner will be the first entry drawn at random from all valid entries, subject to eligibility and winner confirmation.

 

  1. Winner Contact

8.1. General contact: The winner will be contacted as soon as practicable on or after the draw date or judging date (as appropriate) as indicated in the interaction information. Reasonable efforts will be made to contact a winner on the phone number provided when entering the promotion or such other method of contact deemed appropriate by the Promoter in its sole discretion in the circumstances. Unless the prize is time critical or time sensitive, the Promoter will try to contact the winner over a 4 week period.

8.2. Time critical: Where the prize must be taken up within 1 month of the close date of the competition, the competition will be considered “time critical”. As a winner needs to be found before the time to take up the prize passes, the interaction information will indicate the date(s) when entrants must be contactable and the Promoter will try to contact the winner on the phone number (or other method of contact (if appropriate)) provided, calling three times in a three-hour daytime period or as indicated in the interaction information.

8.3. Time sensitive: Where the prize must be taken up by a date which is more than 1 month but less than 6 months after the close date of the competition, unless otherwise stated in the interaction information the Promoter will try to contact the winner on the phone number (or other method of contact (if appropriate)) they provided over a two week period or as indicated in the interaction information.

8.4. If the winner cannot be contacted or successful contact is not made within the time periods set out in clauses 8.1 to 8.3 above or as otherwise set out in the interaction information (as applicable) or if the winner fails to meet any of the eligibility requirements or is otherwise unable to comply with the interaction terms and conditions, this may result in forfeiture of the prize and the Promoter reserves the right to disqualify that entrant (without further liability to that entrant) and offer the prize to the next eligible entrant and thereafter until a winner is found.

8.5. Any entrant and/or winner must comply with any directions given to him or her by the Promoter, prize provider(s) and/or their agents and with all relevant laws, rules and regulations, restrictions, itinerary, and where applicable, compliance with the Ofcom Broadcasting Code. Failure to comply with instructions, itineraries, rules, restrictions, requirements, laws and guidelines may result in an invalid entry and/or forfeiture of the prize.

 

  1. Liability

9.1 In relation to all competitions, prize draws, votes and polls promoted by the Promoter.

9.1 Nothing in the interaction terms and conditions restricts your statutory rights as a consumer. For more details on these statutory rights you should contact your local Trading Standards Office or Citizen's Advice Bureau.

9.2 Nothing in the interaction terms and conditions shall exclude or limit the Promoter’s or Highland Outdoors group liability for death or personal injury caused by their staff or suppliers’ negligence or for fraud or for any other liability which cannot be limited or excluded by law or regulation.

9.4 Subject to 9.1 and 9.2, the Promoter, Highland Outdoors and/or the Directors do not accept responsibility for any fault, malfunction, damage, loss or disappointment suffered by you as an entrant or participant howsoever arising from participating in a competition, prize draw, vote or poll or from accepting any prize whether due to any error, omission by Highland Outdoors directors, or its employees, agents or others or by any other cause.

9.5 Subject to 9.1 and 9.2, none of Highland Outdoors directors are responsible for any damage or loss caused to you (i) which is not reasonably foreseeable to you and to Highland Outdoors, and/or the Promoter when you enter a competition, prize draw or participate in a vote or a poll or (ii) is reasonably foreseeable to you and to Highland Outdoors and/or the Promoter on entry but is only indirectly related to you entering or participating in a competition, prize draw, vote or poll.

9.6 Subject to 9.1 and 9.2, Highland Outdoors and/or the Promoter will not be liable to reimburse the cost or expenses incurred in making a competition or prize draw entry or participating in a vote or poll where applicable.

9.7 Subject to 9.1 and 9.2, Highland Outdoors and/or the Promoter do not accept responsibility in the event that any entry, vote and/or poll is lost, delayed or not properly received, registered or recorded or for any incorrectly addressed or undelivered competition or prize draw entries, votes or polls or for any disruption, delay or misdirection of such entries, votes or polls.

9.8 Subject to 9.1 and 9.2, Highland Outdoors, the programme producers and/or the Promoter reserve the right to amend any element of a competition, prize draw, vote or poll for reasons beyond their reasonable control, including but not limited to the unavailability of the vote, poll, competition or prize draw entry platform before the closing date, or for strike, lock-out, labour dispute, illness, act of God, natural disaster, adverse weather conditions, war, riot, civil commotion, accident, epidemic or pandemic, malicious damage, fire, flood and/or storm, compliance with law or governmental order, rule, regulation or direction, breakdown of plant, machinery or transportation. ITV, the programme producers and/or the Promoter are not responsible for any loss or damage caused to you as a result of any of these occurrences.

9.9 You agree to reimburse Highland Outdoors and/or the Promoter in respect of any damages suffered by Highland Outdoors and/or the Promoter or any losses by Highland Outdoors and/or the Promoter resulting from any claim made by a third party in each case in respect of any matter arising from your use of the services relating to the competition, prize draw, vote or poll in breach of the interaction terms and conditions or from your violation of any applicable law or regulation.

 

  10. Privacy

    10.1 Information and data ("personal data") which is provided by you when you enter a competition or prize draw, or participate in a vote or poll, will be held by the Promoter and Highland Outdoors and may be used by the Promoter, Highland Outdoors and their service providers, network operators, suppliers and contractors for the purposes of administering the vote or poll, or administering and fulfilling the competition or prize draw. You agree that this includes without limitation that we may contact you if there is an issue with the interactive service

    10.2 By choosing to interact with our services by SMS text message, you will be indicating that you consent to receiving marketing communications from us via SMS text message in respect of similar products and services. You can avoid receiving these communications by adding NO INFO at the end of your SMS text entry, vote, poll or other message. You may opt out of receiving further marketing at any time by texting STOP to one of our entry shortcodes. Texting STOP will cost one standard network rate message.

    10.3 The Promoter and/or the prize provider may send personal data of participants to an interactive service (and where applicable, companion(s) of a winner) to third parties outside the European Economic Area, for the purposes of administering the interactive service and by entering you agree to such transfer for these purposes.

    10.4 By taking part in the competition, prize draw, vote or poll (as applicable) you agree to participate in publicity at the Promoter’s request if you are the winner of a competition or prize draw. You agree that the Promoter (or any third party nominated by the Promoter) may in its sole discretion use the winner's (and if applicable their companion's) name and image and their comments relating to the prize and their experience for future promotional, marketing and publicity purposes in any media worldwide without notice and without any fee being paid.

    10.5 If you are the winner of a competition or prize draw you agree that the Promoter may list your name and location on the winners' page of the Highland Outdoors or Ridgeline Clothing website(s) and may publish or announce your name and location elsewhere (including without limitation in the programme) as Highland Outdoors determines in its sole discretion.

    10.6 Information and data ("personal data") which is provided by you when you enter a competition or prize draw, or participate in a vote or poll may be used by Highland Outdoors or its subsidiaries for the purposes of marketing and promotion. You agree that by entering this competition, you have given permission for Highland Outdoors ands its subsidiaries to contact you either via email, phone, mail or any other form of communication.

     

      11. General

      11.1 Please note that by making an entry, vote or poll you are consenting to us starting the interactive service immediately and any rights you may have to withdraw from or cancel your purchase (including but not limited to under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013) will be lost because the performance of our services is simultaneous or begins immediately once your purchase is completed.

      11.2 You agree that you do not have any commercial relationship with Highland Outdoors and/or the Promoter, and that you are not an agent of Highland Outdoors and/or the Promoter.

       

        12. Contact Details and Further Information

        12.1 If you have a comment, query or complaint about any interactivity provided by Highland Outdoors you may register it with Highland Outdoors Customer Support which can be contacted by phone on 0845 099 0252 or by email at sales@highlandoutdoors.co.uk

        12.4 The Promoter is Highland Outdoors Limited, PO Box 10024, North Kilworth, Lutterworth, Leicestershire, LE17 6JG, a company registered in England and Wales. Company Registration Number 06122579 VAT No. 910 0046 91, and these terms and conditions apply as between you and Highland Outdoors Limited (unless specified otherwise in the interaction information).

         

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